We offer ongoing support for small businesses, all the way to large enterprises that want to outsource their IT needs. We can create a support plan catered to your business needs. We utilize Labtech and Connectwise to have complete monitoring over your network and devices. This allows us to be proactive when we see potential issues rather than reactive. Our platform also allows us remote support access to your devices. This combined with our ticketing and knowledge base allows for quick resolution of your IT issues.
Managed Services:
- Monitoring -24 x 7 Monitoring of your network and it’s devices
- Security – Centralized anti-Virus, anti-Malware, and anti-spyware combined with firewall content filtering, and gateway av/am/as services provide a 360 degree shield for your network
- Ticketing – This helps us to track your issues and make sure we eliminate them
- Satisfaction – We track your issues to make sure they are resolved and allows us to get feedback.
- On-site – If we can’t resolve the issue with the numerous remote tools we have, we will gladly come on-site and resolve the issue.
- Outsource – For larger companies that need full time IT staff, we can outsource your entire IT needs. You will have all of the resources of our entire company.
